Have questions?

We have answers.

Can I get a free trial?

We offer three-month pilot programs for enterprise teams who want to see if Tiled is right for them. The pilot program has a small fee to enable premium support during the pilot, but the cost will be put toward your first year subscription.

Are there any requirements to use Tiled?

You’ll need a modern web browser and an internet connection to use our web app to access the microapp builder, user management, and complete analytics. Microapps can be cached and viewed offline from our iOS and Android applications.

Who counts as a user? How many do I get? Can I add more?

A user is someone who can sign in to your Tiled account. Corporate plans start at 25 users, and can always be expanded.

Can I change my plan?

You can upgrade your plan or add on additional users or supplementary features at any time. You may cancel your plan in accordance with our terms of services.

Will my data and information stored in Tiled be private and secure?

We take privacy and security very seriously. Please read through our privacy and security policies and direct any questions to security@tiled.co.

What is the difference between standard and priority support?

Standard support is available for all plans in our help center at support.tiled.co or by emailing help@tiled.co. Enterprise customers will receive premium from our success team and prioritized query response times.

What features will be included in my plan?

To view a catalog of all our current and upcoming features, browse our feature guide microapp. Enterprise plans include all features with the exception of user-specific add-ons like integrations and white labels.

Don’t see your question here? Email sales@tiled.co

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